Doubletree By Hilton Istanbul Topkapi

I’ve stayed at this hotel many times since it opened, and overall it’s an excellent place. The location is good, the rooms are clean, and the staff is consistently professional—just what you’d expect from a hotel of this standard. However, I’ve noticed a significant increase in pricing over the years. During the off-season, rates have nearly doubled, and in high season, prices can be three to four times higher than they used to be. For returning guests, this is quite disappointing. Free parking is advertised and available for hotel guests, which is great, but the hotel also allows non-guests to pay for parking. This makes the parking situation feel less exclusive and sometimes inconvenient, which takes away from the benefit a bit. I usually enjoy using the spa during my stays, but after my most recent experience, I won’t be returning. The pricing has become absurd—almost €150 (even at a discounted rate) for a 90-minute massage that normally costs €200. It’s just not justifiable anymore. Overall, still a solid hotel with many good qualities, but some of the value for money has definitely been lost.

The hotel was very clean and staff were very friendly. Rooms were very well eqipped and comfortable. Breakfast was also very good with a lot of variety. The Spa had separate access for women and men which was very helpful. Zineb the Guest Relationship Manager was very helpful. She was always available to help and ensured all our requirements were met. The Concierge Manager was also great.

Personally the location was good for me as I wanted to be in Istanbul but not close to the tourist sites as it gets extremely busy and noisy in them areas. This area was very quiet. The breakfast buffet was amazing, they have literally everything. The hotel has a gym, pool and spa which was really good. Customer service was excellent. Zineb who is the guest relations manager was fantastic, she made sure our stay was comfortable and kept in regular contact for any of our requirements. Ahmet who was at the Spa reception was amazing, he made sure I was taken care of at the pool. I would definitely recommend this hotel for families, I had my 1 yr old son with me and they gave me an upgrade to a bigger room which we definitely needed due to the little one running around! The room service was great and food was available 24/7, I would say a little on the pricey side but very delicious. Taxis are available outside on the main road most of the times, you can always ask reception if you needed one.

The rooms were super comfy and spacious, Mr Zineb Zaid from customer releations was super helpful and made sure our stay was enjoyable. The hotel staff were very helpful, and even stored our extra luggage while we travel to Antalya and back. The breakfast is amazing, gym is amazing and everything about this hotel is amazing. Definitely recommed to other travels as meets all expections and needs....by the way taxi park right outside for convience.

Breakfast super. Zineb was kind and asking if there are anything wrong or that they can do better. Most of the staff are friendly. Spa and gym is very good and exceptional. Spa not mixed so good point as I stayed in different hotel in istanbul and Spa is mixed.